TEX@INFO

Comprehensive Support Services for Optimal Diagnostics

What is TEX@INFO?

TEX@INFO is an annual contract designed to provide professionals with tailored assistance services based on their operational needs. This subscription ensures that vehicle repairers have access to essential support tools and information, enhancing their diagnostic and repair capabilities. By selecting the specific assistance services required, users can optimize their workshop efficiency and maintain high standards of vehicle maintenance and repair.

Key Services Included:

  • Technical Bulletins:
    • Receive and view detailed information on frequent problems and related repair procedures.
    • Access operating principles of electronic and mechanical systems.
    • Utilize procedures to identify and solve issues, enhanced with images and easily interpretable comparative charts.
    • Benefit from documents organized by vehicle make, providing clear and actionable insights.
  • Solved Problems:
    • Access TEXA’s extensive diagnostic databases to search for previously encountered and registered repair procedures.
    • Utilize a repository of thousands of practical troubleshooting cases, tested and verified by mechanics worldwide.
    • Gain 24/7 access to valuable solutions that streamline the diagnostic process and reduce downtime.
  • Call Center / iSupport:
    • Contact the TEXA phone support center to receive assistance from qualified technicians who guide users towards fault resolution in simple steps.
    • Use iSUPPORT, a service that allows technicians to request technical support directly from the diagnostic tool, facilitating quick and efficient problem-solving.
    • Access a dedicated ADAS (Advanced Driver Assistance Systems) support line to address any specific questions or needs related to ADAS diagnostics and repairs.

Benefits of TEX@INFO Services:

  • Customized Assistance: Select and activate assistance services that align with your specific operational requirements, ensuring you receive the most relevant support.
  • Enhanced Diagnostic Efficiency: Leverage comprehensive technical bulletins and solved problems databases to expedite the diagnostic and repair process.
  • Reliable Support: Gain access to expert guidance through Call Center and iSUPPORT services, ensuring you can tackle even the most challenging diagnostic issues with confidence.
  • Continuous Improvement: Stay updated with the latest diagnostic procedures and solutions, maintaining high standards of vehicle maintenance and customer satisfaction.

Why Choose TEX@INFO Services?

TEX@INFO Services is essential for professionals seeking reliable and comprehensive support to enhance their diagnostic and repair operations. By subscribing to TEX@INFO, you ensure that your workshop is equipped with the latest technical information, practical troubleshooting solutions, and expert assistance services. Embrace the convenience of tailored support and continuous improvement, enabling you to deliver high-quality vehicle maintenance and repair with confidence.

TEX@INFO Services encompasses a range of support features designed to enhance diagnostic and repair operations for professionals:

Subscription Inclusions

  • Service Selection: Ability to choose and activate specific assistance services based on operational needs.
  • Annual Contract: Yearly subscription ensuring continuous access to updated support services.
  • Comprehensive Coverage: Support services tailored for various vehicle types and diagnostic requirements.

System Requirements

  • Compatibility: Designed to integrate seamlessly with TEXA’s diagnostic tools and software platforms.
  • Access: Requires an active TEXPACK subscription for full feature access and updates.
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